Pricing based on active homes.
One subscription per organisation, based on the homes you are looking after. Every plan includes the complete defect management workflow, with no additional charge for staff, owners, departments or contractors.
Book a demoLaunch
For a developer with one or two projects in aftercare.
Book a demo- Up to 100 active homes
- €1.25 per additional active home per month
- Standard support
Growth
For developers handing over homes across several projects each year.
Book a demo- Up to 500 active homes
- €0.70 per additional active home per month
- Priority support
- One custom domain, set up by us
Scale
For developers managing aftercare across a large portfolio.
Book a demo- Up to 1,500 active homes
- €0.45 per additional active home per month
- Priority support and a named contact
- One custom domain, set up by us
Enterprise
For groups with their own security and procurement requirements.
Book a demo- 1,500 active homes and above, negotiated volume band
- Dedicated support for your team
- Single sign-on
- Security review
- Portfolio analytics
- Integrations
- Custom service levels
Billed annually at 20% off the monthly price, paid upfront for the year. All prices exclude VAT. Every plan includes the complete defect management workflow. Plans differ by active-home allowance, support, custom domain options and Enterprise features.
Included in every plan
- Homeowner portal with documents, defect reports, floor-plan locations, photos, a progress timeline and Messages.
- Developer queue with triage, deadlines, assignment, visit scheduling, close and reopen, escalation states.
- Contractor portal for work assigned to internal departments and external contractors.
- Notifications with a full send log, immutable event history, evidence exports, standard reporting.
- Co-branding and yourname.toveta.app.
- Spreadsheet import, the API, owner invitations, team onboarding.
- Unlimited staff, owners, departments and contractors.
What counts as an active home?
A home is active in a given month if it is inside the aftercare period you configure for its project, or if it has an open case that month. Homes past their aftercare period stay in Toveta, searchable and read-only, at no charge. Reopen a case on one of them and it counts as active for that month only.
Worked example
Say you set a 24-month aftercare period. This month 380 homes are inside it, and 15 older homes have a case that was reopened. That is 395 active homes, which fits the Growth plan. Next month, when the reopened cases are closed and 40 homes leave the aftercare period, you are billed for 340.
What is not on the invoice
- No fee per defect, document, photo or email.
- No fee per member of staff.
- No fee for owners, departments or contractors.
- No mandatory onboarding fee. Migrations from other systems and bespoke integrations are quoted separately, in writing, before any work starts.
Frequently asked questions
Which plan should we start on?
The one that covers the homes you expect to be active this month. Count homes inside your aftercare period, plus older homes with an open case.
What happens if we go over the allowance?
Each additional active home is billed at your plan's per-home rate for that month. Nothing stops working.
Can we change plans?
Yes. Move up or down at the start of any billing period.
Can we pay monthly or annually?
Both. Annual billing is paid upfront for the year and costs 20% less than paying monthly.
Which features are included in every plan?
Every plan includes the complete defect management workflow, from reporting through assignment and review to case closure. Plans differ by active-home allowance and support. Growth and above add custom domain options; Enterprise includes the additional features and services listed above.
Can we remove the Toveta name from the portal?
Removing Toveta branding requires a separate commercial agreement. Every plan includes co-branding and yourname.toveta.app. Growth and Scale include one custom domain set up by us; a custom domain does not remove Toveta branding.
Do you charge for onboarding?
No. Migrations from other systems and bespoke integrations are quoted separately, in writing, before any work starts.
What currency are prices in, and is VAT included?
Prices are in euro and exclude VAT.
See how Toveta would work for your team.
Choose a case you would like to discuss. In thirty minutes, we will show how Toveta supports the process, from the homeowner's report to your team's review and case closure.
Book a demo